Booking policy, No-shows and late cancellations

A deposit of 25% of your booking will be required to secure your booking with us, this will be taken off your bill when you come to pay for your service or treatment with us. 

The deposit will be fully refunded if you cancel, as long as you give us at least 48 hours’ notice. If you give us less than 48 hours’ notice but we are able to fill the appointment, we will either refund the deposit or put it towards the cost of your next appointment. 

The deposit will be fully refunded if a service or treatment is unsuitable for you or cannot be provided for any reason.